The phone never stops, and most of it isn't urgent. I install AI agents that triage maintenance reports the second they come in, run the renewal and compliance pipelines on their own, and handle the everyday tenant questions in your voice — so your property managers spend their day on the things that actually need a human.
What gets installed
Four representative automations. Most engagements start with one or two — picked during a free 30-minute discovery call against where your week is actually leaking.
01 · Maintenance
Tenant report categorised (urgent · non-urgent · cosmetic · landlord-decision), the right contractor drafted with the right details, landlord copied where the policy says so. No 11pm report sits until morning.
Routes toApproved contractors per property · escalations to property manager · landlord approval if needed
02 · Renewals
Rent review prep, landlord approval, tenant offer, references for new tenants, signing chases. Quietly running in the background from 90 days out to signature.
TriggerT-90 / T-60 / T-30 / T-7 reminders per tenancy · no missed renewal windows
03 · Compliance
Gas safety certificates, EICRs, EPCs, PAT, smoke alarm checks — tracked per property, contractors booked ahead of expiry, certificates filed against the right tenancy.
WatchesGSC · EICR · EPC · PAT · smoke & CO · deposit registration windows
04 · Tenants
"Can I have a pet?" / "When is my rent due?" / "How do I report a leak?" — drafted in your house tone, sent same-day, escalated to a human only when they need to be.
ToneYour agency's voice · maintained across the office
Representative scenario
Composite picture — illustrative of typical engagements in this sector, not a specific client.
— A picture, drawn from the patterns —
Picture a lettings business managing 280 properties across one town. Two property managers, an admin, and a director who's stopped pretending she'll ever get to inbox zero. Maintenance reports landing in three different channels. Renewals slipping because the spreadsheet that tracks them is six weeks out of date. The director hasn't taken a Friday off in eighteen months.
By the end of week three, maintenance reports are triaged the moment they arrive — at 11pm, on Sunday, doesn't matter. The contractor for that property is drafted in to fix the boiler, the landlord is copied, the property manager wakes up to a clean handover note. Renewals are landing in the inbox at 90 days, every time. The director takes Friday off.
Pricing
A Starter Install is the simplest way in: one workflow, installed on your systems, your team trained on it. Same pricing as the home page — nothing different for lettings & property management.
One automation from the four above, installed on your existing systems, with the person who'll use it daily trained on it. The simplest way to see what AI in your business actually looks like before committing to more.
→ Maintenance triage live within the first 48 hours. No tenant report sits overnight from week one.
£500 — £1,500
1–3 days · fixed price
Start
A 30-minute discovery call, free, no obligation. If what I do is a fit, we agree a Starter Install and book it in. If it isn't — that's a useful answer too.